Privacy Policy for This Website and Your Enquiries
Who we are
Arbfirm provides arborist and tree services in Western Australia. This policy explains how we handle personal information when you contact us through this website, by phone, or by email.
Information we collect
We may collect:
- Name, phone number, email address, and property address you provide when requesting a quote.
- Messages and photos you send about trees or access.
- Basic technical data from your browser (such as pages viewed) if analytics are enabled by your host.
How we use information
We use your information to respond to enquiries, prepare quotes, schedule work, meet insurance or strata requirements, and improve our service. We do not sell your personal information.
Storage and security
We keep contact details only as long as needed for quotes, jobs, and legal record-keeping. Reasonable safeguards are applied to digital records we control.
Cookies
This static site may use minimal cookies if your hosting or analytics provider adds them. You can control cookies through your browser settings.
Third parties
If you use a contact form hosted by a third party, that provider’s privacy policy also applies. Embedded maps (for example Google Maps) may collect usage data under the provider’s terms.
Your rights
Under Australian privacy law you may request access to or correction of personal information we hold. Contact us at admin@arbfirm.com.au.
Changes
We may update this policy from time to time. The latest version will be published on this page.